Administrator Tools


Administrator Tools

In addition to the purpose-specific User Portals, there are multiple web portals available to administrators. With the SNAPviews web portals, configuration and management are simple and straightforward. Each user level within the application, from business manager to NOC Engineer, has a distinct web portal to address the diverse features of the application.

The following SNAPviews are available to system administrators:

Domain Portal

  • End-User Provisioning
  • Device Provisioning
  • Device Monitoring
  • Voice Mail Adminstration
  • Music on Hold Configuration

Reseller Portal

  • Management of all allocated Domains

LEA Portal

  • CALEA Capabilities
  • Call Recording
  • Call Monitoring
Admin/NOC Portal

  • Superuser Capabilities
  • System Health Monitoring
  • System Statistics
  • Back Up and Restoration
  • Domain Configuration and Management
  • System Level Call History
  • Call Rating and Billing Configuration
  • CDR Export
  • System Diagnostics and Troubleshooting Tools
  • System Event Logging
  • Audio Monitoring and Recording
  • Code Upgrade Capabilities