Applications




Calling Cards / Callback

The SNAPsolution for multi-stage calling allows Service Providers to launch and manage Calling Card and Callback services, or any type of service that requires customizable user interaction and/or real-time balance monitoring.

The SNAPsuite platform provides call authentication and real-time call rating for SIP endpoints and PSTN users. This is a scalable and flexible solution that handles the entire call flow, and offers state of the art web based portals to monitor, configure, and utilize the application. In addition to traditional Prepaid Calling Cards, this application supports a variety of authentication methods, including Call Shop and Caller ID Authentication (PIN or PINless).

By using the Prepaid Calling Application along with NetSapiens’ Education, Integration, and Deployment Engineering, service providers are empowered to rapidly deploy high value services.

General

  • Integrated Session Border Controller
  • Multi-tiered with delegated administration
  • Brandable web portals for all system and user levels
  • Flexible partitioning for wholesale and retail customers
  • Customizable dial plans per domain or user group
  • Customizable IVR and system prompts
  • Comprehensive support for NOC staff with BOSS
  • API for integration with existing OSS/BSS
  • Codec Agnostic with Pass-Thru
  • Integrated Billing and Accounting
  • Prepaid or post paid accounts with support for recurring charges

Reliability, Performance and Scalability

  • Geo-Distributed fault-tolerant network redundancy
  • Primary, hot-standby Application Server configuration
  • Highly scalable, distributed architecture
  • Up to 10 million users and 40 million BHCA per system
  • 1000 concurrent calls on $1500 of hardware
  • Supports rolling, hitless Upgrades

Routing Management

  • Least Cost Routing
  • Percentage Routing
  • Granular Carrier Capacity Controls
  • DID Grooming/Normalization
  • e.164 Support
  • Route based on User Calling Plan
  • Whilte list/Black List

Resource Management

  • Phone numbers
  • Domains
  • Devices
  • Users
  • Resellers
  • Territories

Security and Fraud Detection

  • Velocity Filter for bad calls
  • Auto Block on failed registrations
  • Auto Block SIP port scanning
  • Auto Block promiscuous SIP user agents

Provisioning Management

  • Zero touch device configuration
  • Remotely triggered updates
  • Support all major brands

Configuration Management

  • Configurable Audit Trails
  • Configurable Time Zones
  • Custom Web Content
  • External Provisioning Interface
  • Portal Support
  • Reseller Support
  • Web Branding

Fault Management

  • Web-based SIP trace on every call
  • Integrated BOSS system monitoring
  • Integrated BOSS fault detection
  • Supports 3rd party network management systems

CDR Management

  • Configurable Call Detail Records
  • Auto export via TFTP or SCP
  • Full transaction and audit logs

Regulatory

  • 911 Emergency Calling
  • CALEA (Lawful Intercept)
  • Call Trace