Blog
WTF: BT charging SIP Operators $50K Royalty for SIP Trunking
By: Eric Hernaez
According to my favorite Tech news source, The Register, BT has initiated a move that can only be described as genius or crazy.
Switchvox Cloud: Multi Tenant Asterisk Solution or Stick in the Eye?
By: Eric Hernaez
After a year in beta, Digium has finally announced the general availability of its hosted PBX solution – Switchvox Cloud. This has many Asterisk partners feeling let down.
2013 Users Group Meeting Lifts Off
By: Eric Hernaez
The 2013 NetSapiens Users Group Meeting got off to a great start today.
Case Study: Phased Adoption of IP Voice Services
By: Eric Hernaez
NetSapiens customer G12 Communications and Edgewater Networks have published a case study entitled Phased Adoption Of IP Voice Services for Enterprise, Medical, Government and Education.
Reflections on the WebRTC Conference
By: Eric Hernaez
This past week, Chris Aaker (NetSapiens’ Director of Engineering) and I headed to San Francisco to attend the WebRTC Conference and Expo. More…
Maximizing VoIP QoS over Wireless Links with Codec Selection
By: Eric Hernaez
Service providers often overlook the single easiest way to improve Quality of Service over wireless links: use a better codec.
NetSapiens Talks About On-Premise Hybrid PBX
By: Eric Hernaez
When I first saw the video below, I thought to myself ”Hey, who’s that old guy talking to Carl Ford?”.
NetSapiens Users Group Meeting October 2 In Austin, Texas
By: Eric Hernaez
We will be holding a mini User’s Group meeting next week (October 2, 2012) at the Hyatt Regency (located at 208 Barton Spring Road).
Salesforce Moves CTI Adapter to the Cloud … Finally
By: Eric Hernaez
With the new NetSapiens adapter for Salesforce.com currently in beta testing, it is interesting to note that Salesforce has announced plans to improve their CTI strategy.
Enhance Product Positioning with Intelligent SIP Trunking
By: Eric Hernaez
Although there is no standard definition for a SIP trunk, most people will agree that, at a minimum, the term refers to a facility that will allow a SIP endpoint to establish a specified number of SIP sessions for the purpose of making inbound and outbound calls to the PSTN.

