Blog





WTF: BT charging SIP Operators $50K Royalty for SIP Trunking

By: Eric Hernaez

According to my favorite Tech news source, The Register, BT has initiated a move that can only be described as genius or crazy.

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Switchvox Cloud: Multi Tenant Asterisk Solution or Stick in the Eye?

By: Eric Hernaez

After a year in beta, Digium has finally announced the general availability of its hosted PBX solution – Switchvox Cloud.  This has many Asterisk partners feeling let down.

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2013 Users Group Meeting Lifts Off

By: Eric Hernaez


The 2013 NetSapiens Users Group Meeting got off to a great start today.

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Case Study: Phased Adoption of IP Voice Services

By: Eric Hernaez

NetSapiens customer G12 Communications and Edgewater Networks have published a case study entitled Phased Adoption Of IP Voice Services for Enterprise, Medical, Government and Education.

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Reflections on the WebRTC Conference

By: Eric Hernaez

This past week, Chris Aaker (NetSapiens’ Director of Engineering) and I headed to San Francisco to attend the WebRTC Conference and Expo.   More…

Maximizing VoIP QoS over Wireless Links with Codec Selection

By: Eric Hernaez

Service providers often overlook the single easiest way to improve Quality of Service over wireless links: use a better codec.

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NetSapiens Talks About On-Premise Hybrid PBX

By: Eric Hernaez

When I first saw the video below, I thought to myself  ”Hey, who’s that old guy talking to Carl  Ford?”.

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NetSapiens Users Group Meeting October 2 In Austin, Texas

By: Eric Hernaez

We will be holding a mini User’s Group meeting next week (October 2, 2012) at the Hyatt Regency (located at 208 Barton Spring Road).

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Salesforce Moves CTI Adapter to the Cloud … Finally

By: Eric Hernaez

With the new NetSapiens adapter for Salesforce.com currently in beta testing, it is interesting to note that Salesforce has announced plans to improve their CTI strategy.

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Enhance Product Positioning with Intelligent SIP Trunking

By: Eric Hernaez

Although there is no standard definition for a SIP trunk, most people will agree that, at a minimum, the term refers to a facility that will allow a SIP endpoint to establish a specified number of SIP sessions for the purpose of making inbound and outbound calls to the PSTN.

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