As depicted above, there are multiple web portals
available to the leaders and administrators of the Conferencing
application. With the SNAPsolution User Portals, configuration
and management are
simple and straightforward. Each user level within the application,
from conference leader to NOC Engineer, has a distinct web portal
to address the diverse functions of the system.
The SNAPsolution Conferencing Portal provides the ‘conference
leader’ functionality for this application. Through
the portal, the leader has the ability to add and delete conference
participants, including both on-net and PSTN users. The leader
also has the ability to configure all conference room parameters
and initiate a conference session by calling all participants
simultaneously.
By including the SNAPsolution Accounting Portals with the
Conferencing application, flexible real-time post-paid call
rating can be accomplished in a multi-tiered environment allowing
for easy and flexible usage billing.
The SNAPsolution QA Portal is provided to the Conferencing
application to allow administrators to record or monitor conference
sessions.
In addition to standard SNAPsolution User Portals provided
with the Conferencing application, NetSapiens will integrate
with third party portals or provide custom portals at the
request of the customer.
The following is a complete list of the functionality of
the SNAPsolution User Portals for the Conferencing application:
• Admin Portal
– Customer Domain Portal Functionality
– Service Provisioning
– Dial Planning
– Conference Room Creation
– Conference Access Configuration
– Conference Size Configuration
– Call Routing
– Voice Mail Administration
– System Health Monitoring
– System Statistics
– Back Up and Restoration
– Domain Configuration and Management
– System Level Call History
– Call Rating and Billing Configuration
– CDR Export
– IVR Prompt Recording
• NOC Portal
– Admin Portal Functionality
– Code Upgrade Capabilities
– System Diagnostics
– Troubleshooting Tools
– System Event Logging
– Audio Monitoring and Recording
– IVR Programming
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• End-User Portal
– Seamless Integration to Hosted PBX Application
• Conference Leader Portal
– Call Participant addition
– Access Code
Configuration
– Call Initiation
–
Participant Muting
• Third Party
Portal
– NetSapiens will integrate
to your chosen Third Party Portal |
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