Highlights:
- Complete set of innovative IP PBX features
- Flexible partitioning of domains for wholesale and retail customers
- Customizable IVR
- High availability and Scalability – We grow as you grow
- Convenience of Unified Messaging
- Web portals for all system user levels
- Multi-tiered rating and billing
Key Features:
- Virtual Office
- Find-Me/Follow-Me, One Number Service
- Solutions for CALEA & E911
- Multi-tiered billing & Rating
- Click-to-Call
- Flexible Licensing
- Programmable Voice Mail, IVR & Auto Attendant
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- Integration & Education
- Deployment Engineering
- Presence
- Audio Conferencing
- Automatic Call Distribution
- Hunt Group Functions
- Call Queuing Functions
- IM Server
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- Video Telephony Server
- Time of Day Feature Control
- XML Interface
- Firewall & NAT Traversal
- Brand-able Web Portals
- Hosting
- PSTN Connectivity
- SIP Clients
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There are multiple web portals available to the users and administrators of the Hosted PBX/IP Centrex application. With the SNAPviews web portals, configuration and management are simple and straightforward. Each user level within the application, from end-user to NOC Engineer, has a distinct web portal to address the diverse features of the application.
The following is a list of the functionality provided by each of the SNAPviews web portals for the Hosted PBX/IP Centrex Application:
User Portal
- Click to Call
- Domain & Personal Phonebook
- Find-Me/Follow-Me
- Personal Call History
- Call Forwarding & DND
- Manage & Send Voicemail
- Manage & Record Greetings
- Manage Account Settings
- Prepaid Account Balance
Domain Portal
- End-User Provisioning
- Auto Attendant Configuration
- Directory Configuration
- Device Provisioning
- Device Monitoring
- Voice Mail Adminstration
- Music on Hold Configuration
- Hunt Group and Call Queue Management
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Front Desk/Operator Portal
- Call Queue Management
- Hunt Groups
- Automatic Call Distribution
- Call Hold & Transfer
- Call Park
- Call History
Reseller Portal
- Management of all allocated Domains
LEA Portal
- CALEA Capabilities
- Call Recording
- Call Monitoring
Admin Portal
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