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  PRE-PAID CALLING

The SNAPsolution Prepaid Calling Application provides call authentication and real-time call rating for SIP endpoints and PSTN users, allowing Service Providers to offer a variety of  Prepaid Calling services. This is a scalable and flexible solution that handles the entire call flow, provides a customizable IVR, and offers state of the art web based portals to monitor, configure, and utilize the application. In addition to traditional Prepaid Calling Cards, this application supports a variety of authentication methods, including Call Shop and Caller ID Authentication (PIN or PINless). By using the Prepaid Calling Application along with NetSapiens' Education, Integration, and Deployment Engineering, service providers are empowered to rapidly deploy high value services to their customers.

Prepaid Calling
Highlights:
  • Complete end-to-end prepaid solution for all business models
  • Customizable rate planning
  • High availability and Scalability for carrier-grade service
  • Multi-tiered structure for wholesale and retail real-time rating
  • Ideal solution for fixed and mobile end users
  • Accelerated deployment by leveraging NetSapiens' Expertise
  • Feature Rich set of rating parameters allow for various methods of balance adjustment
Key Features:
  • Flexible rate planning
  • Web portal Recharge
  • IVR Recharge
  • Batch provisioning and management
  • Callshop
  • Calling Card
  • Wholesale and Retail Partitioning
  • Real-time Balance Adjustments
  • Caller ID Authentication
  • Pinless Authentication Distribution
  • XML Interface
  • Time of Day Feature Control
  • XML Interface
  • Full set of web portals
  • Branded offerings
  • Integration and Training
  • Deployment Engineering

There are multiple web portals available to the users and administrators of the Pre-Paid Calling application. With the SNAPviews web portals, configuration and management are simple and straightforward. Each user level within the application, from end-user to NOC Engineer, has a distinct web portal to address the diverse features of the application.

The following is a list of the functionality provided by each of the SNAPviews web portals for the
Prepaid Calling Application:

User Portal

  • Click to Call
  • Domain & Personal Phonebook
  • Find-Me/Follow-Me
  • Personal Call History
  • Call Forwarding and DND
  • Manage & Send Voicemail
  • Manage & Record Greetings
  • Manage Account Settings
  • Prepaid Account Balance

LEA Portal

  • CALEA Capabilities
  • Call Recording
  • Call Monitoring

Admin Portal

  • Superuser Capabilities

Domain Portal

  • End-User Provisioning
  • Auto Attendant Configuration
  • Directory Configuration
  • Device Provisioning
  • Device Monitoring
  • Voice Mail Adminstration
  • Music on Hold Configuration
  • Hunt Group and Call Queue Management

Reseller Portal

  • Management of all allocated Domains

Front Desk/Operator Portal

  • Call Queue Management
  • Hunt Groups
  • Automatic Call Distribution
  • Call Hold & Transfer
  • Call Park
  • Call History