Customer Testimonials

Vinculum Communications
Pete Llewellyn, CTO

NetSapiens has a very scalable, cost effective Hosted PBX/IP Centrex solution which delivers a rich feature set and local attentiveness that allows us to get new features developed very quickly compared to large scale vendors.  Another major benefit is rapid response to serious issues. If an emergency code change is required - it is done.  Most other competitors would take months.

NetSapiens delivers features which are primarily dictated by your hardware budget – not your software.  This is a major benefit for a company starting with no customer base.  Competitors require a huge capital investment just to get operational, while NS allows you to start small and grow into your customer base.

www.vincomm.net

BBCOM (Backbone Communications, Inc.)
Robert Bral, President & CEO

I have been in telecom for over 26 years, and I am very impressed with the responsiveness and flexibility of the NetSapiens team.  They are able to custom design their product for any specific need of the customer.  And, in addition to the product being flexible, it is high quality and the management team stands behind it. 

With the SNAPsolution™ Hosted PBX and Prepaid Calling applications, we have been able to quickly and easily generate more revenue.  Our trust in the NetSapiens product has allowed us to launch new services in new markets with a high degree of confidence in the reliability and the performance of the application product.

www.bbcom.com

NextLevel Internet
Jerry Morris, General Manager

We chose NetSapiens for our Hosted PBX and Billing platform because they have a price and performance benefit.  In addition, they are unlike many companies in that they listen to our needs and are able to quickly provide support around those needs. 

By implementing Netsapiens’ technology and adding an additional voice product, NextLevel has increased the retention rate of existing clients, created up sell opportunities and has opened up an avenue for new market penetration.

Not only are we pleased about the opportunities for NextLevel, but we have been able to provide tremendous value to our customers by reducing costs, providing single source billing and less vendor confusion.  NetSapiens is an exciting company and a trusted partner. 

www.nextlevelinternet.com