5 Highlights from Channel Partners 2019
Last week, the netsapiens team attended Channel Partners Conference & Expo in Las Vegas, alongside over 6500 agents, service providers, value added resellers (VARs), integrators, consultants and suppliers. For us, this is one of those events that we look forward to every year for the chance to listen to your vision and plans and demonstrate […]
Driving Call Center Performance
Today’s call centers are busier and more complex than ever. With a need to handle high volumes of daily calls and satisfy a long list of key performance metrics, call center supervisors and agents need easy access to pertinent information in order to improve efficiency and address operational issues before they negatively impact revenue. Simplified […]
