Collaboration, &
Contact Center

Solutions for Service Providers

The ONLY all-in-one communications platform that doesn’t charge per-seat, giving control back to the Service Providers.

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March 20 - 21, 2024

Your Complete All-In-One

Collaboration Contact Center Communications Solution

Deliver a seamless customer experience across all three Unified Communications, Collaboration & Contact Center Solutions. Give your customers the freedom to run from anywhere on any device and you can package and brand it your way. Taking back control of your margins can’t get any easier when you don’t pay by the seat.

According to Metrigy, companies that integrate their contact center with unified communications:

  • Double their Revenue
  • 57% Improvement in Customer Experience
  • 37% Agent Efficiency Improvement


Video Conference &
Collaboration Solutions

  • Deliver Immersive In-Office Experience
  • Collaborate Anywhere on Any Device
  • Host & Monetize Your Own Webinars
  • Worry-Free, Secure Connections

Contact Center

  • All-in-One Cloud-Native Contact Center
  • Turn Analytics & Insights into Results
  • In Your Cloud or Ours
  • No Additional Cost

Unified Communications

  • Secure Carrier Grade Cloud Calling
  • Quick & Secure Collaboration
  • Provide a Mobile First Offering
  • Full Integration with Microsoft Teams

Unlock the power of collaboration & Video-First Communications

Video Conferencing

  • An immersive in-office experience from anywhere.
  • Keeping you securely connected wherever you are.
  • Store recordings in your cloud or ours.
  • Offer engaging customer experiences under your brand.


  • Enable your customers to collaborate anywhere on any device.
  • Bring teams together with a shared workspace.
  • Helping teams stay connected with instant messaging / chat.


  • Monetize and brand your Secure Webinar Solution.
  • Effectively host large scale virtual events with up to 1000 person Webinars.
  • Record, replay and reuse your Webinar for on-demand viewing with a single click.
Deliver Powerful Video Solutions

A Contact Center delivering on the promise of seamless customer experience

With 93% of customer interactions still happening over the phone, your customers are looking for an enterprise-grade all-in-one Contact Center & Unified Communications platform solution. One that provides you with a digital-first customer experience (CX) platform for both consumers & employees.

Deliver seamless hyper-personalized customer experiences to thousands of businesses around the globe with our powerful & modern cloud-native Contact Center solution. Your customer’s can become experience experts, turning analytics and insights into results, and increase their Agent Productivity.

Delight your Customers with a reliable, scalable, and secure end-to-end solution on a single platform that delivers the call quality they deserve. Your reputation is Safe with Us.

The best part? Our Contact Center solution comes at no additional cost, it’s already built in.

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Simplify communications with a unified interface

Working together from anywhere on any device is now the norm, make sure you offer a solution that goes beyond simple voice bringing messages, meetings and calls all in one place. Designed for small and enterprise teams in a single workspace that deploys and scales your customers in minutes.

Give your business a competitive advantage with a modern cloud-based phone system that Integrates business apps including Microsoft Teams & CRM’s seamlessly. Expand your reach by enabling your customers with a business phone in their pocket by offering a mobile-first solution that brings an In-Office experience through a simple App.

Best of all, you no longer have to pay on a per-seat basis.

Gain Better Control Over Your Margins

Microsoft Teams Integration​

Microsoft Teams is in no way a complete solution. This is where you come in! Where Microsoft Teams ends, your unique services begin. When you partner with NetSapiens, you gain access to a complete UC&C platform that integrates directly into the Microsoft Teams portal.

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Open Platform APIs

Bring your ideas to life using powerful developer APIs.

Voice API

Meeting API



Contact Center API

Device API


Powerful Yet Easy to Use Active Monitoring Platform

  • Active monitoring with application-level tests & alarms
  • Easy to install, self-configuring agent application
  • Log aggregation and collection
  • Event tracking (ex: Software installs, restart alarms)
  • Business Intelligence Reporting

Why NetSapiens? Get Your Free Quote Today!

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