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The Rise of Tech Titans and the Threat of Disintermediation is Upon Us

NetSapiens SVP discusses major unified communications service provider issues with Comms Business editor

In a video recorded podcast, NetSapiens SVP Scott Goodwin and Charlotte Hathway, editor of Comms Business chat about how service providers and vendors are at risk of being squeezed out of the communication business channel by large tech brands that want to own the relationship with end users.

In addition to identifying the market forces at work, Scott explains how service providers can beat back the threat of disintermediation and retain their brand and billing relationship with their customers.

Broadcast date: July 14, 2021
Length: 15:12

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