Auto-log calls, enable click-to-dial, and surface customer data instantly.
Create tickets automatically and give agents full context before they answer.
Add robust UCaaS features natively into the Teams experience.
Automate provisioning and sync usage for accurate invoicing.
Feed real-time data into dashboards for insights and compliance.
Trigger campaigns based on call activity and lead behavior.
Enable secure, compliant communications within EHR platforms.
Link voice with order systems to support customers in real time.
Unlock call intelligence with live transcription and sentiment analysis.
Add calling into project tools to keep everyone in sync and on task.
Automate user setup, permissions, and service updates across systems.
Feed CDRs into your billing or analytics platform in real time.
Sync calling data with tools like Salesforce, HubSpot, or Zendesk.
Build branded portals for users, admins, or partners.
Trigger SMS notifications and manage messaging flows via API.
Dynamically update call flows, IVRs, or failover rules via API.
Automate provisioning, status checks, or firmware updates.
Pull in reporting data or customize agent tools and widgets.
Connect with identity providers for seamless authentication.
Build custom tools to monitor uptime, usage spikes, or service health.
Join a vibrant community where developers collaborate, create, and scale ideas that power real-world communication. With instant access to a platform serving over 8 million users, your innovation reaches farther, faster.
Instantly connect calls to customer data across hundreds of business apps, enabling faster call handling and one-click dialing. This saves time, cuts costs, and boosts productivity for your customers.
400+ Business Application Integrations
Pop the caller’s contact record within the integrated CRM automatically on incoming call, or manually via a single click.
Manually or automatically create on activity record of a call received within the integrated CRM and allows addition of notes.
Add a new record to the integrated CRM from multiple locations such as the live Preview window, Call history and Missed calls pop up.
Search the contact directories of multiple integrated CRM(s) simultaneously, and call or pop a contact from the results.
Combined Teams and telephone system co-worker presence status, with CRM integration for calls mode or received via Teams.
A wide range of rapid click to dial tools are available including webpage, clipboard, application, screen read or simple TAPI
Dial any telephone number visible within images such as web pages, email signatures, protected documents or anything on screen, via a quick key sequence.
See the extension status/availability of co-workers, transfer calls, pick up co-workers calls or send callback email request, all from a dockable window.
A built in SIP Softphone that can be configured and enabled using a standard NetSapiens device profile.
ADDITIONAL USE CASES
Effectively turn Microsoft Teams into a softphone using the DID or extension.
Your Clients use the native dial pad in Microsoft Teams.
Manage your calls, availability, and transfers straight from Teams.
Talking on your PBX? Your Teams status switches to “On a Call” automatically.
Stop calls from ringing through to Teams when you’re in a meeting or deep in work.
Transfer calls easily, with instant status updates, even to non-Teams users.
Embed Enterprise UC Directly Inside Teams
Add your branding and invite your 1st customer to connect your NetSapiens solution to their Microsoft Office 365 tenant.
Once you’ve added the NetSapiens solution and user details, the rest is automated.
Start making and receiving calls through your NetSapiens solution to the endpoint in Teams’ desktop, browser of mobile app.
No more missed opportunities or frustrated customers. With our powerful Open APIs, you can easily connect any application—off-the-shelf or custom—giving your clients the flexibility they need and setting your service apart.
Schedule a Call
Ready to Get Started?
Schedule a call today or fill out the form below. We look forward to hearing from you.
858.764.5200
info@netsapiens.com
858.764.5203
sales@netsapiens.com
+44 (0) 330 175 6688
contactemea@netsapiens.com
HS Form: Netsapiens | Contact Us
