Teaming Up

How Service Providers can combine Microsoft Teams and NetSapiens for a complete solution

Growing adoption but lacking some necessities

As of April 2021, Microsoft has reported over 145 million active users. This is up over 26% from October 2020. While Microsoft Teams does offer communication features, it is far from a complete UC&C platform.

Teams offers only the basics

Microsoft Teams lacks many features compared to other platforms, features that most enterprises consider necessary—like mobility app reliability, in-depth analytics, contact center portals and dashboards, and advanced call routing.

Shortcomings create a profit opportunity

In this 5-page eBook, we explore the opportunity service providers have with a NetSapiens integration with Microsoft Teams.

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ebook for Microsoft Teams Integration with netsapiens

You will learn about

  • The criteria to consider when deciding on Microsoft Teams 
  • What features Microsoft Teams lacks
  • How service providers can bridge the gap between what Teams offers and what enterprises expect (need!)
  • How to seamlessly go from Teams features to NetSapiens features

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