netsapiens Hits 1 Million Users, Cultivates Community of Competitive Service Providers

Company quickly making inroads in EU and Asian-Pacific markets

netsapiens, a B2B provider of unified communications (UCaaS) solutions to service providers, has reached a key milestone in its development, servicing one million users of its hallmark SNAPsolution platform. The company credits its steady growth to the successes of the service providers leveraging its SNAPsolution UCaaS platform to drive unique value for businesses in their respective markets. With its unique, disruptive business model, netsapiens is shifting the service provider industry away from seat-based charges to session-based pricing, offering customers greater opportunities for enhanced competitiveness and ROI.  

“Service provider demand for differentiated UCaaS offerings that actually support their profitability continues to surge,” says Anand Buch, CEO of netsapiens. “Unfortunately, many providers face pricing models that hinder their business goals, being forced to pay on a per-seat/user or per-feature basis. From the very beginning, we’ve offered a different take, allowing our customers to purchase licenses for concurrent sessions. As a result, they can use one license for multiple end-users, playing to their financial needs and enjoying maximum flexibility without compromising scalability. We are one of the only B2B UCaaS enablers that operates in this way, which we believe makes us an attractive partner.”

In addition to its unique pricing model, netsapiens has also been unveiling a series of new features and upgraded tools that leverage the SNAPsolution foundation. These include innovative mobility features in its SNAPmobile offering, improved contact center functionality and even an analytics package for contact centers called SNAPanalytics. The company explains how all of these can be used to supercharge service provider profitability in its online resources section. Many of these upgrades are user-driven; each year, netsapiens holds a User Group Meeting and conducts ongoing customer visits in order to listen to feedback and incorporate it in new releases of SNAPsolution.

As well, the one million user milestone comes as netsapiens deepens its inroads into EU and Asian-Pacific (APAC) markets. Earlier in the summer, the company announced the addition of Scott Goodwin as Vice President of Market Development EMEA. With Ken Adams, Vice President of Market Development, concentrated on the APAC region, the company is seeing growing international interest in its UCaaS solutions. 

About netsapiens

At netsapiens, we are your Smart Network Application People specializing in B2B unified communications (UC) solutions. We support service providers of all sizes as well as large enterprises with existing network infrastructure who want to improve their operational efficiency and grow their customer base. Our award-winning signature UC offering – SNAPsolution is custom-built to offer our partners a customizable, easy-to-use platform that can be quickly deployed for maximum ROI. Take advantage of our expertise in VoIP, Hosted PBX, UCaaS, SIP trunking, contact centers, device provisioning, multi-tenant user portals and software-as-a-service (SaaS).