Working remotely not going away
As we all know, how, where, and when work gets done was significantly changed by the Covid-19 global pandemic. Many organizations and businesses instantly transitioned to new working modes—remote, hybrid (onsite and remote), staggered shifts, and so on.
These abrupt and profound changes created a disruptive sense of disconnectedness among employees, as well as between buyers and brands. Despite the uncertainty about the end of lockdowns and socializing restrictions, it is clear that remote work is here to stay.
New ways of working
By employing cloud communications and collaboration tools, organizations were able to circumvent many of the pandemic pitfalls and establish new ways of working. This finding is outlined in a new white paper recently published by Frost & Sullivan about advanced cloud collaboration solutions.
The report reveals that the successful adoption of new work modes has led to 83% of the IT/telecom decision makers surveyed predicting that 25% or more of their organizations’ employees will work remotely at least some of the time in the foreseeable future.
While this development of new work modes offers advantages and benefits to both employers and employees, there are some definite risks. Frost & Sullivan analysts believe businesses are and will continue to be seriously challenged to balance safety concerns against the requirement to boost employee and customer engagement.
Working from home, cloud messaging, meeting services, and calling services have all gained unprecedented traction in current workplaces. They serve as the connective tissue between employees as well as a life-line between companies and their customers and partners.
Frost & Sullivan survey results
Organizations need to address new concerns
Percentage of surveyed businesses experiencing specific, new concerns:
Remote workers need the right tools to be productive
Regarding their remote workers, of the businesses surveyed:
The Frost & Sullivan visual white paper titled Enabling Disruption Through Innovative Business Models and Advanced Cloud Collaboration Solutions is available for download now.
You will learn:
- What APIs businesses plan to use in the near future
- Top 10 types of criteria that are used to choose a cloud comms provider
- What 68% of UCaaS buyers say is crucial to their purchase decision
- Cloud strategies that are key to digital transformation
- Cloud migration plans for businesses within the next two years
- How to choose platform partners that unlock value on all levels
The next Frost & Sullivan report-inspired blog: The Great Expectations for the Future of Collaboration are Here Now and Growing