Connected Britain 2023 TY Page
Thank You for Claiming YourFree Ticket to Connected Britain! 🎉 Keep an eye on your inbox for a confirmation email with the link on how to claim your free ticket. We can’t wait to connect with you at Stand 179.
Connected Britain 2023 Free Ticket Giveaway
The UK’s most important connectivity event! Where UK connectivity leaders from across the public and private sector come to meet. Sign up for our FREE ticket giveaway!
The Simplest Way to Accelerate MSP Growth: Winning and Growing Recurring Revenue with Unified Communications
Thank you for registering!
The Simplest Way to Accelerate MSP Growth: Winning and Growing Recurring Revenue with Unified Communications
The Simplest Way to Accelerate MSP Growth: Winning and Growing Recurring Revenue with Unified Communications
Access4 Unveils UC Xpress™: A Game-Changing Communication Solution for Resellers in Australia & New Zealand
In a groundbreaking move set to redefine the communication technology landscape of Australia and New Zealand, Access4 has proudly launched UC Xpress™, a revolutionary product built on Crexendo’s NetSapiens® platform.
Atlantech Seamless Transition from Cisco Broadsoft to Crexendo®
Atlantech is an Internet Service Provider (ISP) and Colocation Facility Provider that was faced with an end-of-life situation with their Cisco soft witch solution and decided to make the move to a new class 5 switching solution and desired enhancements over certain features of their current platform.
What Steps Should You Take to Improve Your First-Contact Resolution (FCR)?
To improve FCR, businesses must focus on providing context to agents, enabling personalized customer experiences, delivering consistent experiences across all touchpoints, building agent support channels, and enhancing the employee experience.
Solving FCR: Where Do You Address the Problem?
In today’s fiercely competitive business landscape, the product or service you offer is no longer enough to stand out. The true differentiator lies in delivering outstanding customer experience (CX) through world-class customer service.
First Contact Resolution: The Customer Service KPI Businesses Must Focus OnÂ
When McKinsey & Company speaks about customer experience, businesses pay attention. They recently discussed how contact centers must prioritize achieving performance excellence by focusing on CX, cost optimization, and revenue maximization. CX encompasses all customer interactions with a business throughout their relationship, covering every touchpoint from initial product/service awareness to post-purchase support. Today’s competitive landscape […]
MSP M&A: Is the Market Still Scorching?
In recent years, businesses have faced the challenge of navigating the economic difficulties caused by the pandemic. Despite these obstacles, the global economy has demonstrated remarkable resilience, with many companies not only surviving but thriving in the new digital landscape. The key to success for many of these companies has been the adoption of modern […]
