Why We Chose Oracle Cloud Over AWS for Unified Communications


And Why It Matters for Every MSP Looking to Scale Smarter

In the world of unified communications, your platform is only as good as the cloud it’s built on. And while the tech world has been dominated by three-letter giants like AWS and Azure, we made a deliberate decision to go against the grain.

NetSapiens runs on Oracle Cloud Infrastructure (OCI). And for good reason.

Here’s why.


1. Predictable Pricing Means Predictable Profit

AWS might be the biggest name in cloud, but its billing structure often reads like a puzzle. Buried charges, fluctuating costs, and variable performance zones make it harder for service providers to forecast – and protect – their margins.

OCI, on the other hand, offers transparent, consistent pricing that aligns beautifully with the session-based model our partners love. It means you can scale services, not costs – and confidently build recurring revenue without watching profits disappear into someone else’s cloud bill.


2. Performance That Powers Real-Time Comms

UCaaS demands low latency, high throughput, and global resilience. Oracle Cloud is designed for real-time applications, not just storage or web services.

From instant call setup to smooth video conferencing and lightning-fast API response times, OCI gives us the network performance and regional reach our partners need to support remote teams, global customers, and 24/7 availability.


3. Security That’s Baked In, Not Bolted On

In an age of rising cyber threats and increasing regulation, security can’t be an afterthought. Unlike some cloud providers where zero-trust architecture and advanced encryption come as premium extras, OCI has robust security built in at the core – without compromise.

That means better compliance for our partners, safer experiences for their end users, and no hidden costs just to tick the GDPR box.


4. Freedom to Integrate, Your Way

AWS can be rigid. Azure often ties you deeper into the Microsoft ecosystem. But OCI? It’s built for openness.

With over 240 open APIs, NetSapiens partners can build, customise, and integrate their communications stack however they want – whether that’s plugging in AI, CRM, billing, or support tools.

The result? More control, less vendor lock-in, and true differentiation under your brand.


5. Built for Service Providers. Not Just Enterprises

We didn’t pick Oracle because it was trendy. We picked it because it works for the people we serve. MSPs, channel partners, and service providers looking to scale without spiralling costs or complexity.

With a rapidly growing global footprint, best-in-class SLAs, and a roadmap that aligns with the future of telecom, Oracle Cloud is the foundation we trust – and one our partners can too.

The cloud you choose is more than infrastructure. It’s a strategic decision that shapes your performance, your margins, and your ability to innovate.

NetSapiens chose Oracle Cloud because it lets our partners move faster, scale smarter, and serve their customers better.

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